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Safety Standards

ArcMates Child Safety Standards.

ArcMates is an 18+ anime events and community app. Minors are not allowed to create accounts or use the service.

Effective July 25, 2026 · Last updated July 25, 2026

Zero Tolerance For CSAE

ArcMates prohibits child sexual abuse and exploitation (CSAE). Users may not create, upload, share, request, store, or distribute child sexual abuse material (CSAM), or use ArcMates for grooming, sextortion, trafficking, or any other sexual exploitation of a person under 18.

Adults Only

ArcMates is for people 18 and older. Minors may not create accounts or use community profiles, messaging, Cons, or Events. Accounts believed to belong to minors may be restricted while ArcMates reviews them.

Report Child Safety Concerns

Users can report a profile, chat message, Con, Event, or other user content inside ArcMates and choose “Suspected minor.” These reports are private and routed to moderation. Reports can also be sent to support@arcmates.com. Do not attach or forward suspected CSAM; identify the account or content and explain where it appeared.

How ArcMates Responds

When ArcMates obtains actual knowledge of CSAM or receives a credible CSAE report, we review it promptly, restrict access where appropriate, remove prohibited content, suspend or terminate involved accounts, preserve necessary records as permitted by law, and take steps to prevent repeat abuse.

Meetup Safety

Hosts should prefer public venues for first meetings. A private address may be listed only with permission; its exact venue or street address is limited to the host and current Going attendees, and hosts should use Invite Only or Private visibility when even the listing or general area is sensitive. Online Events should use services with appropriate moderation tools.

Child Safety Contact

Report suspected minors, grooming, exploitation, or child safety concerns to support@arcmates.com. This mailbox is monitored for child-safety reports and notices from Google Play or relevant authorities.